SECTION 7
CLAIMS PROCEDURES

When repairs are necessary, return YOUR vehicle, if possible, to the selling dealer. If YOU cannot return to the selling dealer, YOU must telephone PWC at 1-800-432-4566 during normal business hours to report the condition of YOUR vehicle. The repair facility MUST obtain authorization from PWC prior to any repair. In order to file aclaim, please observe the following provisions:
<ol><li>YOU must have YOUR vehicle serviced according to the factory recommended maintenance intervals as outlined in YOUR vehicleÕs OwnerÕs Manual. YOU may be asked to provide receipts documenting such maintenance in the event of a mechanical failure of YOUR vehicle. Failure to produce such documentation may result in the denial of YOUR claim.<li>YOU must use all reasonable means to protect YOUR vehicle from further damage. PWC is not liable for damage caused by the continued operation of YOUR vehicle following an initial failure.<li>YOU must provide "teardown authorization" as requested in order to allow for an accurate diagnosis of YOUR vehicle's mechanical condition. PWC is not liable for teardown charges in the event of a denied claim.<li>WE reserve the right to a second opinion; to inspect any vehicle and/or request relocation to a service facility of OUR choice before authorization of any repairs.<li>Emergency repairs are defined as those failures which occur and are repaired outside of normal business hours. In these instances only, YOU may submit the unauthorized paid receipt/repair order for review and reimbursement according to the terms of YOUR policy. These receipts must reflect the date of the repair as well as the mileage at the time of the failure.<li>In the event of an unauthorized emergency repair, YOU must submit any claim for reimbursement to this office with all documentation required for processing YOUR claim within thirty (30) days of authorization and/or repair.</ol>
Failure to observe the procedures outlined above, shall result in the denial of YOUR claim.