SECTION 9
GENERAL
<ol><li>THE TERMS AND CONDITIONS OUTLINED ABOVE ARE THE FULL AND COMPLETE AGREEMENT BETWEEN THE PARTIES. NO ORAL REPRESENTATIONS OR STATEMENTS SHOULD BE RELIED UPON BY THE PURCHASER.<li>If it is not clear which term/mileage or coverage plan has been purchased, YOU should contact PWC or YOUR Selling Dealer.<li>WE reserve the right to request the use of, or supply remanufactured parts and/or parts of like, kind and quality when replacing failed parts covered under this service agreement. In no event will OUR liability exceed the actual cash value as determined by National Automotive Dealers Association most current guidelines of the vehicle described herein at the instant prior to the most recent loss.<li>YOUR selling dealer will warranty any covered repair for a minimum of twelve (12) months or 12,000 miles, whichever comes first. If YOU elect to bring your vehicle to another facility, we reserve the right to require an equivalent warranty.<li>This contract will be governed by the laws of the state in which it is sold.<li>No amendment, supplement, or waiver of any provision of this contract will be binding against US unless it is in writing and signed by one of the authorized representatives at OUR office.<li>WE may delegate the performance of OUR duties and obligations and assign OUR rights and benefits.<li>OUR rights to recover payment: If WE make any payment under this contract and YOU have a right to recover against another party, YOUR rights shall become OUR rights and YOU shall do whatever is necessary to enable US to enforce these rights. OUR subrogation rights become effective after YOU are made whole.<li>ARBITRATION: Any controversy or claim arising out of or relating to this Contract, or breach thereof, will be settled by arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association. A judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Arbitration will take place in a court of the county in which the holder resides. Arbitration is non-binding in Florida.</ol>